GoDigi (“GoDigi”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, or contacting us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit godigi.in or use our services.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Full name
- Business/company name
- Phone number
- Email address
- Website or social media links
- Business requirements
- Project details
- Billing and payment-related information
- Any information submitted through our contact or enquiry forms
- Information provided through email, WhatsApp, phone calls, or other communication channels
We may also automatically collect certain technical information such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Website usage information
- Referral source
- Date and time of website visits
2. How We Use Your Information
We may use the information collected to:
- Respond to enquiries and consultation requests
- Provide requested services
- Prepare quotations and proposals
- Communicate regarding projects and services
- Process payments and invoices
- Provide customer support
- Improve our website and services
- Understand website usage and visitor behaviour
- Send service-related communications
- Send promotional or marketing communications where permitted
- Prevent fraud, misuse, or security threats
- Meet legal and regulatory requirements
3. Cookies
Our website may use cookies and similar technologies to improve website functionality, analyse traffic, remember preferences, and understand how visitors use our website.
You may disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
4. Third-Party Services
We may use third-party platforms and service providers to operate and improve our business. These may include services related to:
- Website analytics
- Advertising
- Payment processing
- Hosting
- Email communication
- Social media
- Customer communication
- Security
These third parties may process information according to their own privacy policies.
5. Advertising and Analytics
We may use services such as Google Ads, Google Analytics, Meta/Facebook advertising tools, or similar technologies to understand website traffic and measure advertising performance.
These platforms may collect information through cookies, pixels, or similar technologies according to their respective policies.
6. Data Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, alteration, disclosure, or destruction.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
7. Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted service providers when reasonably necessary to provide our services, process payments, maintain our website, provide technical support, or comply with legal obligations.
8. Data Retention
We retain information only for as long as reasonably necessary for business, contractual, legal, accounting, security, or legitimate business purposes.
The retention period may vary depending on the type and purpose of the information.
9. Your Rights
Depending on applicable law, you may have the right to:
- Request access to personal information held by us
- Request correction of inaccurate information
- Request deletion where legally applicable
- Withdraw consent where processing is based on consent
- Object to certain forms of processing
- Request information about how your data is used
To make a privacy-related request, contact us using the details below.
10. Children’s Privacy
Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent.
11. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of external websites.
Users should review the privacy policies of third-party websites before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last Updated” date.
13. Contact Us
For privacy-related questions or requests, contact:
GoDigi
Number-27, 12th Cross, Chikkatoguru Main Road, Pragathi Nagar, Electronic City, Bengaluru – 560100
Phone: 9901999017
Email: info@godigi.in
Support: support@godigi.in